Question 1

What's the difference between social media management and social media marketing?

Accepted Answer

Social media management is the day-to-day operational layer — content calendars, scheduling, community replies, reporting. Social media marketing is the strategic and paid layer — campaigns, ad budgets, creative testing, audience targeting. We run both as one integrated system: the management side builds your organic presence while the paid side accelerates reach, and both feed the same InsightAX attribution model so every post and every dollar is tied to pipeline.

Question 2

How does your AI content pipeline actually work — and does everything get written by AI?

Accepted Answer

No — the AI does the heavy lifting on volume, not on judgement. Our pipeline pulls from your brand guidelines, recent top-performing posts, trend signals, and product data to draft platform-native variants (a TikTok script, an Instagram caption, a LinkedIn long-form, a LINE broadcast) from a single brief. A human strategist reviews and edits every piece before it publishes. The result is 3–5× the content volume at the same quality bar, without hiring more copywriters.

Question 3

Which social platforms do you manage?

Accepted Answer

The major networks our APAC clients actually use: Instagram, TikTok, LinkedIn, X, YouTube, and LINE. We cover both organic management and paid campaigns on each. For enterprise and agency clients we can also extend to Facebook, Pinterest, Xiaohongshu/Red, and Threads — let us know what your audience is on and we will scope accordingly.

Question 4

Do you work with other digital marketing agencies?

Accepted Answer

Yes. A meaningful share of our work is building social and AI content infrastructure for other agencies who want to extend their capabilities without hiring an in-house AI team. We can white-label content pipelines, community automation, and InsightAX dashboards under your brand. Talk to us about agency pricing — it is structured around wholesale infrastructure access, not per-client management fees.

Question 5

What does AI community automation handle, and what stays human?

Accepted Answer

AI handles the volume tier: first-touch responses to common comments and DMs, sentiment classification, spam filtering, FAQ-style questions, and routing by intent. Escalations to a human happen automatically the moment a message hits priority thresholds — complaints, high-intent purchase questions, crisis signals, or anything the model is not confident on. Every AI-drafted reply can be set to post-automatically, require human approval, or be disabled per-channel depending on your comfort level.

Question 6

How much does social media management cost?

Accepted Answer

Our Starter plan begins at $975/month and covers 1–2 networks with AI content pipeline and basic community automation. Growth ($2,400/month) adds 3–4 networks, paid social management, and full InsightAX attribution. Enterprise is custom-priced, typically 10–15% of total social ad spend plus a retainer, and includes custom AI agent development. There are no lock-in contracts on any tier.

Question 7

How long until we see results?

Accepted Answer

Content cadence improvements are visible in week one — the pipeline unblocks posting volume immediately. Engagement metrics (reach, saves, follow growth) typically shift meaningfully inside 30–45 days. Attributable leads from organic social usually take 60–90 days as InsightAX accumulates enough touchpoint data to close the loop. Paid social is faster — cost-per-lead optimisation kicks in within 2–3 weeks of launch.

Question 8

Can you integrate with our existing CRM and ad accounts?

Accepted Answer

Yes. InsightAX integrates with HubSpot, Salesforce, Pipedrive, Zoho, and custom CRMs via API. Ad accounts stay under your ownership — we request manager-level access to Meta Business, TikTok Ads Manager, LinkedIn Campaign Manager, and LINE Official Account Manager, which means if you ever part ways with us, every campaign and audience stays with you.

Social systems
that compound.

Your social runs on
a system. Not a schedule.

Content as a pipeline, not a deadline

Community handled by AI, escalated to humans

Attribution, not just impressions

Every network.
Every AI advantage.

Instagram — Organic & Paid

From post to pipeline.
One dashboard.

Social systems, proven across industries.

Most agencies post.
We build systems.

Transparent pricing.
No retainer surprises.

Common questions.

Ship more. Reply faster.
Attribute everything.

Social systemsthat compound.

Your social runs ona system. Not a schedule.