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AI, agents, and growth systems.

Field notes from the Axccelerate engineering and editorial team — frontier AI, agentic systems, automation, and what we ship in production.

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AI Agents & Automation

Autonomous AI Agents: How Much Autonomy to Give Them, Action by Action

Autonomy isn't a setting on the agent. It's a decision for every action it takes. A framework built on 150 production deployments, with thre…

Oct 4, 2026·14 min
AI Agents & Automation

AI Customer Care: The Gap Between Resolved and Reported

Klarna's AI handled two-thirds of chats and the company still hired people back. The gap between what support automation reports and what it…

Aug 26, 2026·13 min
AI Agents & Automation

How Agentic AI Differs From Traditional Automation

Traditional automation follows a path you defined in advance. Agentic systems choose the path at runtime. Everything else follows from that…

Aug 25, 2026·10 min
AI Agents & Automation

Why Chatbots Fail Where Agentic AI Sales Systems Win

Scripted chatbots dead-end outside their decision tree. How agentic AI sales systems reason, act on the CRM and escalate to a human — and wh…

Aug 5, 2026·12 min
AI Agents & Automation

Autonomous AI Agents and Agentic Workflows: How Operators Actually Deploy Them in 2026

Most AI agent pilots never reach production. How operators actually deploy autonomous agents and agentic workflows in 2026 — architectures,…

Aug 5, 2026·12 min
AI Agents & Automation

8,000 Leads No One Was Calling: Inside PayPal's AI Sales-Agent Rollout

PayPal turned an AI sales agent loose on 8,000 leads a month no rep had time to call. Meeting conversion rose about 50% in 14 weeks. Here's…

Jul 24, 2026·7 min
AI Agents & Automation

How Definity Cut 3.5 Minutes Off Every Insurance Call

Canadian insurer Definity worked with Google Cloud and Deloitte to put call summarisation, sentiment analysis, and agent assist into product…

May 1, 2026·8 min
AI Agents & Automation

Anthropic's Project Deal: AI Agents Just Closed 186 Real Trades

69 Anthropic employees handed Claude full authority over their personal marketplace. The result: 186 deals, $4,000 transacted, and one findi…

Apr 28, 2026·7 min
AI Agents & Automation

Inside the AI Toolchain Reshaping Mineral Exploration

Hyperspectral satellites, multi-physics modelling, voxel ore-body reconstruction, AI-led targeting. Earth AI's 75% discovery success rate vs…

Apr 27, 2026·9 min
AI Agents & Automation

GPT-5.4-Cyber, Claude Mythos, and the Agentic SOC

Anthropic shipped Mythos Preview April 7. OpenAI shipped GPT-5.4-Cyber April 14. In one week, agentic AI walked into the SOC. What it does,…

Apr 27, 2026·9 min
AI Agents & Automation

Claude Cowork Goes GA — and What It Means for Operators

Anthropic shipped Cowork to GA on April 9, 2026 — across all paid plans on macOS and Windows. Computer Use inside it is still preview-only f…

Apr 27, 2026·9 min