Wealth · Client Onboarding

HNW clients onboarded in minutes. With every file, consent, and signature sealed.

Document AI, watchlist screening, suitability profiling, and multi-signatory e-sign — wired into your CRM and core. Layered compliance where it matters, straight-through booking where it's earned.

onboarding-console · cddLIVE
ENQUIRY · CDD-9412
HNW client · Singapore PB
Indonesian entrepreneur family
AUM
USD 42M
SG · MAS Notice 626
CDD CHECKS
ID + passport OCRpending…
Source of wealthpending…
PEP / sanctions screenpending…
FATCA / CRSpending…
Suitability profilepending…
CDD CONFIDENCE
0.00 · hold0.60 · review0.80+ · book
BAND
Standard CDD · booked
ROUTING
Straight-through
REASONING
All primary documents verified automatically
Source of wealth traced to business sale
No PEP or adverse-media hits
EVALUATING…
CDD complete · 3m 42s

What we build

A private-bank-grade onboarding stack — wired into your core.

Every capability is a production component — not a proof-of-concept — documented for your compliance committee and monitored continuously.

Document AI · passports, deeds, declarations

OCR and structured extraction on passports, proof of address, source-of-wealth memos, trust deeds, shareholder registers, and authorised-signatory lists — confidence scored, gaps routed to humans.

PEP, sanctions, adverse-media screening

World-Check, Dow Jones Risk, OFAC, EU consolidated, and local-market watchlists screened in parallel. False-positive scoring cuts the review queue; true matches routed with evidence attached.

Suitability + risk-profile assessment

Structured K&E and risk-profile questionnaire mapped to MAS / SFC suitability categories. Eligible strategies matched against the profile, overrides audited, re-profiling scheduled per cadence.

FATCA, CRS, and cross-border consent

Self-certifications captured, W-8BEN / W-9 filed, CRS residency declared per jurisdiction, and purpose-limitation clauses versioned per booking centre — IDN, SG, HK, CH, and onwards.

Multi-signatory e-sign orchestration

Adobe Sign and DocuSign flows for settlor, trustee, beneficiary, RM, and compliance-committee signatures. Layered approvals sequenced, evidence sealed into the onboarding audit chain.

Re-papering + periodic review automation

Change-triggered and cadence-driven re-KYC — tax-status changes, new jurisdictions, shareholder shifts. Evidence refreshed, consents renewed, and regulator-ready exports produced.

Who we onboard

One engine, every wealth motion.

Same document AI, screening pipeline, and suitability engine — tuned per institution and booking centre. Shared core, jurisdictional variants, and layered approvals that match your policy, not a vendor template.

01

Private banks

Tier 1 and boutique private banks booking HNW and UHNW clients across SG, HK, and CH. Full CDD and EDD, layered approvals, and straight-through booking for clean cases.

02

External asset managers (EAMs)

Independent EAMs booking clients onto partner-custodian platforms. Multi-custodian onboarding flows, mandate letters, and delegation-of-authority sign-offs orchestrated.

03

Family offices · single + multi

Second- and third-generation wealth with complex UBO chains. Entity mapping across trusts, holdcos, and foundations; periodic review scheduled per branch of the family.

04

SFC Type 9 firms

Hong Kong discretionary asset managers licensed under SFC Type 9. Client onboarding aligned to the SFC Code of Conduct and HKMA supervisory expectations for suitability.

05

Corporate trusts + foundations

Trustee-entity onboarding with trust-deed parsing, settlor and beneficiary verification, and multi-jurisdiction filing across Labuan, Jersey, Guernsey, and Singapore.

06

Multi-booking-centre institutions

Clients booked across SG, HK, CH, and LBN — jurisdictional policy variants applied automatically, with cross-border consent and CRS residency captured per centre.

A walk-through

From first upload to booked relationship — in five clear steps.

Follow a real HNW onboarding from intake to account booking. Every step is visible to the client, the RM, the MLRO, and the regulator.

ANCHOR CLIENT · MERIDIAN PRIVATE
Meridian Private Pte Ltd· boutique Asia PB · SG + HK booking · 240 RMs · 140 HNW families / quarter
STEP 01 · 05
STEP 01 · INTAKE
Capturing the documents
Client-portal upload of passports, proof of address, source-of-wealth declarations, and trust deeds. Document AI extracts structured fields automatically.
DOCUMENT AI · EXTRACTED
Passport · primary
OCR · 0.97 conf
Proof of address
utility bill · parsed
Source-of-wealth decl.
business-sale memo
Trust deed · 12 pages
structured · ok
INTAKE TELEMETRY
Documents received12 files · 28 MB
OCR coverage100% · 0 gaps
Structured fields84 extracted
Upload channelClient portal · TLS 1.3

Model families we deploy

No single model covers every onboarding. So we compose.

Document extraction, screening, suitability, and routing each have their own model family — composed into one pipeline with versioning and explainability at every hop.

VISION + LAYOUT
Doc-OCR CNN

Multi-lingual document CNN with layout awareness — passports, proof of address, statements, trust deeds, and authorised-signatory lists. Confidence-scored fields route to exceptions.

MATCH SCORING
PEP-Screening Classifier

Name-match, transliteration, and relationship-graph scoring across World-Check, Dow Jones, and local lists. False-positive suppression based on historical reviewer decisions.

PROFILE + MANDATE FIT
Suitability Regressor

Hybrid rules + ML model that maps K&E, risk-profile, horizon, and liquidity into MAS / SFC suitability categories and ranks eligible strategies for the RM to propose.

TRIAGE + EVIDENCE
EDD-Routing Agent

Agent that triages screening hits, composes the evidence dossier, and routes complex cases to the MLRO — with structured reasoning and full source citations per decision.

Data sources wired into every onboarding

Every signal that clears the booking — integrated.

Pulled in parallel, normalised into a single client-record schema, sealed into the onboarding audit chain alongside the policy version that cleared it.

Source
What it unlocks
Providers
Client-portal uploads
Self-serve upload flows for the client and RM-assisted intake for in-office sessions. Documents encrypted at rest, virus-scanned on receipt, and thumbnailed for reviewer dashboards.
Web portalMobile SDKRM-assisted intakeTLS 1.3Virus scan
ID + KYC providers
Government-grade identity and liveness verification, plus national digital-ID rails — MyInfo and Singpass in SG, iAMSmart in HK — for zero-friction attributes pulls.
JumioSumsubOnfidoMyInfoSingpassiAMSmart
Watchlist + risk data
Full-coverage watchlists for PEP, sanctions, and adverse-media screening. Refreshed continuously; historical match evidence retained for audit across retention windows.
World-CheckDow Jones RiskOFAC SDNEU consolidatedHM Treasury
CDD / EDD Q&A engine
Jurisdictional Q&A library — mapped to MAS, HKMA, FINMA, FATF, and local regulator expectations — drives the structured questions asked at intake and during periodic review.
MAS Notice 626HKMA SM-1FINMAFATF CDDLocal equivalents
E-sign + sealing
Advanced and qualified e-signatures supported, with NetSfere secure messaging for in-flight coordination. Remote notarisation hooks available where the jurisdiction requires it.
Adobe SignDocuSigneIDAS QESNetSfereNotarisation
CRM of record
Final booking record lands in your CRM of record — Salesforce Financial Services Cloud is the most common, but Microsoft and custom cores are supported via adapters.
Salesforce FSCMicrosoft Cloud for FSDynamics 365Custom coreAddepar CRM

Explainability, not just decisions

Every onboarding carries its reasoning. For the MLRO. For the client.

Every screening hit, suitability band, and routing decision is accompanied by source citations, match-evidence bundles, and plain-language client-facing explanations — generated at decision time, indexed for audit, and localised to the booking centre.

  • Match evidence attached to every screening hit
  • Reviewer rationale captured on every override
  • Client-facing explanations in local language
  • Regulator-ready onboarding evidence pack
AUDIT RECORD · CDD-9428
onboarding.explain v2.4
OutcomeEDD · reviewer routed
Screening hitPEP · close associate
Evidence2 adverse-media · cited
Suitabilitybalanced · band confirmed
Policy versioncdd-policy-2026-04
ConsentIDN + SG + HK · v4.1
Audit SHAb3d7…e12a

Compliance & onboarding governance

Built to pass the supervisor's desk — not just to ship.

Regulator-ready from day one. Delivery includes documentation, screening tuning, reviewer workflows, and layered governance your MLRO, internal audit, and supervisor will all want to see.

Every point below ships with the onboarding. Not bolted on later.

CDD / EDD evidence chain

Every document, check, and decision is hashed and sealed into an ordered evidence chain — exportable as a regulator-ready pack for MAS, HKMA, FINMA, or home-supervisor requests.

Consent + purpose-limitation per jurisdiction

Purpose-limitation and data-processing clauses versioned per booking centre. Withdrawn or narrowed consents automatically propagate through the downstream data flows.

PEP-match false-positive review

Every PEP, sanctions, and adverse-media hit is logged with match evidence, reviewer decision, and reasoning. Trend dashboards expose false-positive rate and reviewer SLAs.

Suitability override audit

Any override of the system-suggested suitability band is captured with written rationale, reviewer ID, and timestamp — auditable against the ongoing-suitability obligations.

Cross-border transfer consent

Client-consented transfers between booking centres tracked per-record, per-field. Blocked transfers surfaced in the RM dashboard before a meeting is scheduled.

Automated-decision opt-out

Clients may request a human review of any automated onboarding outcome. Requests routed to the MLRO, with the automated reasoning trail attached for re-evaluation.

Frameworks we align to

MAS Notice 626HKMA SM-1FINMAFATCACRSGDPRISO 27001IOSCO CIS

Why Axccelerate for onboarding

Not a KYC vendor.
An onboarding stack.

A KYC vendor gives you screening. Our stack gives you screening, document AI, suitability, multi-sig e-sign, and the audit chain a private bank actually needs.

Feature
Axccelerate
Typical vendor
In-house
Multi-jurisdiction CDD + EDD workflows
Varies
Varies
Document AI for deeds + source-of-wealth memos
PEP + sanctions + adverse-media screening
Varies
Suitability engine tied to mandate catalogue
Varies
Multi-signatory layered e-sign orchestration
Varies
Varies
FATCA + CRS filings integrated
Varies
Cross-border consent + purpose-limitation audit
Varies
Periodic-review + re-papering automation
Varies
Regulator-ready onboarding evidence pack
Varies
No vendor lock-in · your CRM + core

Pricing

Priced to the booking footprint, not the client count.

Onboarding deployments are custom — we scope against your booking centres, CRM, and compliance policy before quoting.

Launch
Enquirefor pricing
Single desk

One booking centre, one booking entity. Straight-through CDD, PEP + adverse-media screening, suitability profile, and e-sign — wired into your CRM and core.

1 booking centre · 1 entity
Document AI + watchlist screening
Suitability profile + mandate fit
Multi-sig e-sign orchestration
Monthly onboarding SLA dashboard
Enquire for pricing
Most popular
Scale
Enquirefor pricing
Multi-jurisdiction booking centres

Onboarding across multiple booking centres with jurisdictional policy variants, cross-border consent capture, and layered compliance-committee workflows.

Up to 4 booking centres
Jurisdictional policy variants
Layered compliance workflows
Periodic review + re-papering
Regulator-ready audit exports
Enquire for pricing
Fleet
Enquirefor pricing
Global private-banking platform

Global deployment with dedicated engineering, custom core and CRM adapters, layered MLRO governance, and 24/7 operational support for booking centres worldwide.

Unlimited booking centres
Dedicated engineering team
Custom core + CRM adapters
Layered MLRO governance
24/7 onboarding operations
Talk to us

FAQ

Common questions.

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Glossary

The vocabulary behind every onboarding.

A quick reference for the acronyms that show up in wealth onboarding — the terms your compliance team, regulator, and onboarding documentation will all use.

CDD
Customer Due Diligence

The standard set of identity, risk, and suitability checks performed on every client at onboarding — covering ID verification, source of funds, beneficial ownership, and ongoing monitoring setup.

EDD
Enhanced Due Diligence

The heightened level of scrutiny triggered for higher-risk cases — PEPs, complex ownership, high-risk jurisdictions, or adverse-media matches — requiring MLRO sign-off and deeper evidence.

PEP
Politically Exposed Person

Applicants or close associates whose public role triggers heightened AML screening and EDD under FATF guidance. Private banks typically maintain separate PEP policies per booking centre.

SoW
Source of Wealth

The origin of the client's overall net worth — business proceeds, inheritance, professional income, investment returns — documented with corroborating evidence before account opening.

SoF
Source of Funds

The origin of the specific funds being deposited — distinct from SoW. SoF checks are performed at deposit time as well as onboarding for larger or unusual transfers.

Sanctions list
Regulatory sanctions register

Names and entities subject to asset freezes, trade embargoes, or transaction restrictions issued by OFAC, EU, UK, UN, and local regulators. Screened on every onboarding.

World-Check
Refinitiv World-Check

The leading commercial risk-intelligence database aggregating PEPs, sanctions, adverse media, and heightened-risk entities. Most private banks screen against it at onboarding and continuously.

Suitability profile
Suitability classification

A structured assessment of the client's investment objectives, risk tolerance, knowledge, experience, and horizon — mapped to regulatory suitability categories to constrain eligible products.

Risk profile
Investment risk appetite

The client's stated and inferred tolerance for investment risk — typically a 1-7 band running from conservative to aggressive, revisited on material change or on a defined cadence.

FATCA
Foreign Account Tax Compliance Act

US legislation requiring foreign financial institutions to report on US-person account holders. Self-certifications (W-8BEN / W-9) captured at onboarding and refreshed on status change.

CRS
Common Reporting Standard

The OECD standard for automatic exchange of financial-account information between tax authorities. Residency self-certifications captured at onboarding and filed per jurisdiction.

Adverse media
Negative news screening

Searches across global news and online sources for negative information linked to the client — fraud, litigation, reputational issues — reviewed alongside watchlist matches.

Onboarding SLA
Time-to-book service level

The committed time from intake to booked account. Healthy private-bank SLAs run 3-5 business days for standard cases and 10-15 days for complex trusts or EDD cases.

Re-papering
Periodic re-verification

The scheduled or event-triggered refresh of KYC, suitability, and consent records — typically every 1-5 years depending on risk band, jurisdiction, and product holdings.

Explainable · regulator-ready

Your onboarding chain, engineered.

30-minute scoping with a senior engineer and a wealth-operations specialist. You'll leave with an integration sketch, policy map, and realistic timeline — not a sales pitch.