Logistics · AI Route Optimisation

Tomorrow's routes, solved tonight. Re-optimised the moment things change.

AI route optimisation built on an OR-Tools VRP solver and ML-driven ETA, exception, and disruption models. Honours vehicle, driver, and time-window constraints — wired to your TMS, telematics, and driver apps with live re-opt when conditions change.

dispatch-console · routingLIVE
ROUTE · BATCH-2418
Optimised batch · 142 stops
Day-of-route · 18 vehicles · mixed parcel
HUB
Hub-3 · Tuas
06:00 → 18:30 · 12-stop avg
ROUTE SIGNALS · LIVE
Stops solvedpending…
Time-window fitpending…
Capacity utilisationpending…
Predicted ETAspending…
CO₂ per stoppending…
ROUTE HEALTH
0.00 · breach0.60 · review0.80+ · on-target
BAND
Day-of · live
ROUTING
Driver app · handed off
REASONING
All time windows feasible under current traffic
Capacity headroom retained for evening drops
ETAs trending tight on first 40 stops
EVALUATING…
Routes · dispatched

What we build

Production routing — wired into the dispatch console.

Each capability is a production component — not a proof-of-concept — wired to your TMS, telematics, and driver apps, documented for ISO 9001 and labour-law expectations, and monitored continuously.

Multi-constraint VRP solver

OR-Tools and metaheuristic search honour vehicle capacity, time windows, driver shifts, and cooling rules at the same time. Cold-chain, mixed-fleet, and pickup-and-deliver patterns supported out of the box.

Live re-optimisation

Traffic, weather, and exception events trigger partial re-solves on the fly. Only the affected legs reshuffle — drivers see a 2-tap accept on the next stop, not a confusing whole-route refresh.

Day-of + next-day planning

Tonight's batch solve covers tomorrow's full plan. The day-of engine takes over once vehicles roll, absorbing late orders, customer reschedules, and live road conditions without a planner in the loop.

Cost + CO₂ telemetry per route

Cost-per-delivery and CO₂-per-stop attributed against route, hub, vehicle class, and customer segment. Sustainability and finance teams pull the same ledger your dispatchers run on.

Driver-app integration

Turn-by-turn handoff to Onfleet, Bringg, or your own Android / iOS app. Roster sync, geofenced check-ins, proof-of-delivery capture, and exception flags loop straight back into the planner.

Hub + yard sequencing

Loading-dock waves, gate scheduling, and cross-dock windows planned alongside vehicle routes. Yard congestion and bay assignments feed the same solver, so dispatch and dock dance to one beat.

Who we route for

One engine, every fleet motion.

Same VRP solver, ETA predictor, and dispatch console — tuned per network and route family. Shared feature store, per-hub adapters, per-shipper SLA bands that match the contract you actually signed.

01

3PL last-mile carriers

B2B and B2C parcel networks running mixed-fleet last-mile across metros and tier-2 cities. Per-hub dispatch consoles, network-wide rollups, and SLA reporting per shipper.

02

Quick-commerce + dark stores

10-30 minute SLA fulfilment from dark stores and ghost kitchens. Dynamic batching, courier-pool balancing, and live re-routing as orders compound through the lunch and dinner peaks.

03

Cold-chain F&B distribution

Chilled and frozen distribution with temperature-band, reload-window, and dwell-time constraints. Reefer telemetry feeds straight into the solver so spoilage risk is treated like a hard constraint.

04

Field-service fleets

Utilities, telco, and appliance-repair fleets with appointment windows, parts-inventory constraints, and skill-matched technicians. First-time-fix rate optimised alongside drive-time.

05

Returns + reverse logistics

E-commerce returns and dropoff aggregation tied back into outbound rounds. Returns are routed alongside deliveries when capacity allows, cutting empty miles and reverse-leg cost.

06

Cross-border + multi-leg freight

SG-MY-TH-VN regional moves with customs windows, ferry schedules, and driver-handover points. Route plans honour border-crossing windows and downstream linehaul connections.

A walk-through

From order rail to settled run — in five clear steps.

Follow a 3PL last-mile day from intake to settlement. Every step is visible to the planner, the dispatcher, and the driver in the cab.

ANCHOR CLIENT · MERIDIAN LAST-MILE
Meridian Last-Mile· 3PL · 4 hubs · 280 vehicles · 12,400 stops/day · mixed parcel + cold-chain
STEP 01 · 05
STEP 01 · INGEST
Pulling tonight's orders and live positions
Orders, manifests, and SLA windows arrive from the TMS and WMS while telematics feeds report live driver, vehicle, and depot positions into the planner.
FEEDS · INTAKE
TMS · order rail
12,418 stops · ok
WMS · pick complete
9,712 cartons · ok
Telematics · fleet ping
278 vehicles · live
Driver app · roster
316 shifts · ok
INTAKE TELEMETRY
Stops normalised12,418 · 4 hubs
Geocode hit rate99.6% · low-fault
Map providerGoogle + HERE
Solve start window21:30 · T-1 cutoff

Model families we deploy

No single model explains every route. So we compose.

Solving, ETA prediction, exception triage, and disruption forecasting each have their own model family — composed into one dispatch pipeline with version control at every step.

AI OPTIMISER · OR-TOOLS + LNS
VRP Solver

OR-Tools and metaheuristic large-neighbourhood-search engine that handles VRPTW, VRPPD, and mixed-fleet variants. Reinforcement-learning-tuned objective weights — SLA, cost, drive-time, CO₂ — with tight reproducibility on every solve.

ML MODEL · GRADIENT-BOOSTED
ETA Predictor

ML model that predicts arrival windows from telematics, traffic, and historical dwell features. Per-driver, per-zone, per-time-of-day calibration produces P90 bands customers and dispatchers can rely on — retrained nightly on closed routes.

ML CLASSIFIER · SEVERITY + ACTION
Exception Classifier

ML classifier scores live exceptions — failed delivery, mis-load, customer no-show, traffic incident — by severity and recommends the next action. Routes the alert to driver, dispatcher, or customer-comms automation accordingly.

ML FORECASTER · WEATHER + EVENTS
Disruption Forecaster

ML forecaster predicts volume shocks and route degradation from weather feeds, event calendars, and historical disruption patterns. Lets the planner pre-stage capacity before the storm — not react to it afterwards.

Data sources wired into every route

Every feed that moves the truck — integrated.

Pulled in parallel, normalised into a single dispatch-ready schema, reconciled live against the TMS, and audit-logged alongside the solve version that produced the plan.

Source
What it unlocks
Providers
TMS / WMS feeds
Orders, manifests, SLA windows, and pick-complete signals from your TMS and WMS. Normalised into a single solver-ready schema, with reconciliation breaks routed back to dispatch.
ManhattanBlue YonderSAP TMLogifutureBringgOnfleet
Telematics
Live vehicle position, speed, and engine telemetry feed both the ETA predictor and the live re-opt engine. Reefer cabin temperatures and door events feed the cold-chain pipeline.
GeotabSamsaraWebfleetCartrackTeltonika
Traffic + maps
Routing, geocoding, and traffic-aware drive-time matrices. Provider blends configured per region so the cheapest map credit footprint runs against the highest-quality road graph.
Google Maps PlatformHEREMapboxTomTomOpenStreetMap
Weather + events
Weather, public-holiday, and marketplace-event signals feed the disruption forecaster. Volume shocks and arterial degradation are pre-staged before they hit the dispatch console.
OpenWeatherAccuWeatherGovernment feedsPublic-holiday APIsMarketplace events
Driver apps
Routes push to Onfleet, Bringg, or a custom driver app. Geofenced check-ins, POD capture, and exception flags loop back into the planner so the next solve sees what really happened.
OnfleetBringgCustom AndroidCustom iOSPaper handoff
Customer demand
Order rails from Shopify, Lazada, Shopee, TikTok Shop, and ERP systems. Live demand signals feed batch and dynamic dispatch, with EDI patterns supported for retailer-driven volumes.
E-commerce platformsMarketplacesERP order railsRetailer EDIDirect API

Explainability, not just routes

Every route carries its reasoning. For the dispatcher. For the driver.

Every solve, ETA, and re-route is accompanied by objective weights, input provenance, and a plain-language reason a dispatcher can paste into a customer message — generated at solve time, indexed for audit.

  • Objective weights cited on every solve
  • Input provenance traced to the TMS feed
  • Re-opt reason logged for every disruption
  • Override audit sealed on every manual change
AUDIT RECORD · BATCH-2418
solve.explain v3.4
HubHub-3 · Tuas
SolverOR-Tools · LNS · v4.1
ConstraintsVRPTW + capacity + reefer
ETA modelgbm-eta v2.7
Map providerGoogle + HERE blend
Override chaindispatcher + ops
Audit SHA8c4a…f120

Operations governance

Built to pass the ops director's desk — not just to ship.

Audit-ready from day one. Delivery includes objective documentation, escalation runbooks, override audits, and the version-control discipline ops, finance, and sustainability teams will all expect.

Every point below ships with the dispatch console. Not bolted on later.

VRP-objective documentation

Cost, SLA, drive-time, and CO₂ weights documented per client and per route family. Trade-offs are explicit, versioned, and reproducible — your operators and your customers can both inspect the rules.

Driver-shift + labour-law compliance

Shift caps, mandatory breaks, and rest windows enforced as hard constraints — PDPA-aware on driver data, aligned to regional labour codes. Roster overrides logged with reviewer and rationale.

Live-disruption escalation runbook

Re-optimisation thresholds, manual-override paths, and dispatcher escalation tiers defined upfront. Every override is captured with timestamp, reason, and impact — exported for ops review.

Cost-per-delivery audit

Cost-per-delivery attributed per route, per hub, and per shipper — reconciled against the financial ledger. Variance analysis surfaces hubs and lanes drifting outside the contracted band.

CO₂ accounting per route

Scope 1 and Scope 3 emissions calculated per stop and rolled up for sustainability reporting. Methodology citations attached so audit and disclosure obligations are honoured cleanly.

Exception triage + audit log

Failed deliveries, mis-loads, no-shows, and re-attempts captured against the route they happened on. Manual overrides on the dispatch console retained for a full audit chain.

Frameworks we align to

ISO 9001ISO 14064PDPAGDPRMAS resilienceIATA alignmentLTA alignmentSOC 2

Why Axccelerate for route optimisation

Not a routing vendor.
A logistics operating system.

A vendor gives you a route map. Our stack gives you solving, ETA prediction, live re-opt, dock scheduling, exception triage, and CO₂ telemetry — the infrastructure a real dispatch desk actually runs on.

Feature
Axccelerate
Typical vendor
In-house
Multi-constraint VRP solving
Varies
Varies
Live re-opt under disruption
Telematics-fed ETA prediction
Varies
Varies
TMS / WMS / driver-app integration
Varies
Cold-chain + capacity constraints
Varies
CO₂-per-route telemetry
Hub + dock scheduling
Varies
Cost-per-delivery attribution
Varies
Varies
Exception triage + automated routing
No vendor lock-in · your TMS + telematics

Pricing

Priced to the network footprint, not the stop count.

Routing deployments are custom — we scope against your hubs, vehicle classes, and SLA bands before quoting.

Launch
Enquirefor pricing
Single hub · single fleet class

One hub, one vehicle class, day-before solving with basic ETA prediction and a driver app. The fastest path to live optimised routes without rewriting your stack.

1 hub · 1 vehicle class
Day-before VRP solve
ETA prediction · basic
Driver-app handoff
Daily cost + SLA reporting
Enquire for pricing
Most popular
Scale
Enquirefor pricing
Multi-hub · mixed fleet

Multi-hub, mixed-fleet planning with live re-optimisation, cold-chain support, and multi-channel customer comms. The standard tier for growing carriers and 3PLs.

Up to 6 hubs · mixed fleet
Live re-optimisation engine
Cold-chain + capacity rules
SMS + WhatsApp customer comms
Per-hub dispatch console
Enquire for pricing
Fleet
Enquirefor pricing
Enterprise · regional

Enterprise deployment across the wider region with CO₂ reporting, dock and yard scheduling, exception-routing automation, and 24/7 dispatch operations support.

Unlimited hubs + vehicle classes
CO₂ + sustainability reporting
Dock + yard scheduling
Exception-routing automation
24/7 dispatch operations
Talk to us

FAQ

Common questions.

Don't see your question here?

Ask us directly

Glossary

The vocabulary behind every dispatch decision.

A quick reference for the acronyms that show up in route optimisation — the terms your dispatchers, planners, and ops director will all use.

VRP
Vehicle routing problem

The combinatorial-optimisation problem of assigning a set of stops to a set of vehicles so that capacity, time, and other constraints are honoured at minimum cost. The mathematical core of route optimisation.

VRPTW
VRP with time windows

The variant of VRP where each stop has a delivery window. Most last-mile and field-service problems are VRPTW underneath.

VRPPD
VRP with pickup and delivery

VRP variant covering jobs that pair a pickup with a delivery on the same vehicle — courier, ride-pooling, and intra-city freight typically run on VRPPD.

LNS
Large-neighbourhood search

A metaheuristic that destroys and re-builds parts of an existing solution to escape local minima. The workhorse for high-quality VRP solutions at production scale.

OR-Tools
Google's optimisation library

An open-source toolkit of constraint-programming and routing solvers maintained by Google. The reference engine for VRP work that needs to ship in weeks, not quarters.

Time window
Stop delivery window

The earliest and latest acceptable arrival time at a stop. Time windows are the difference between a 'cheap' route and one your customer is willing to pay for.

ETA model
Predicted arrival window

A model that produces an expected arrival time and confidence band for a stop, fed by historical telemetry, traffic, and dwell features. Quoted to the customer and used internally for SLA budgeting.

Geofence
Virtual perimeter

A virtual boundary around a hub, customer, or zone. Geofences trigger automatic check-ins, dwell logs, and arrival events without requiring driver-side button presses.

Dwell time
Time stationary on-stop

The duration a vehicle spends at a stop. A core input into the ETA predictor and a key signal for hub and dock-scheduling decisions.

Cold-chain
Temperature-controlled logistics

Logistics where products must remain inside a defined temperature band end-to-end. Reefer cabins, reload windows, and door-event audits are all cold-chain disciplines.

Cross-dock
Hub transfer without storage

A logistics pattern where freight moves from inbound truck to outbound truck through a hub without entering long-term storage. Tight dock and yard scheduling is non-negotiable.

Last-mile
Final-leg delivery

The final leg of a parcel's journey from a depot to the recipient. Most route-optimisation effort and most operating cost lives here.

Linehaul
Long-distance leg

The long-distance trunk leg between hubs. Linehaul plans interlock with last-mile so trucks roll out of the hub on the right wave.

CO₂-per-stop
Emissions per delivery

Estimated emissions attributable to a single stop on a route. Calculated from drive segments, vehicle class, and load — feeds finance, sustainability, and customer reporting.

Explainable · Audit-ready

Your dispatch desk, engineered.

30-minute scoping with a senior engineer and a logistics-operations specialist. You'll leave with a hub map, telematics plan, and realistic timeline — not a sales pitch.