What we build
Sales agents that work like your best BDR — at every hour, on every channel.
Each capability is a production component — not a proof-of-concept — wired to your CRM, governed by your playbook, and monitored continuously by your sales-management team.
Deal-stage-aware conversation
Reads CRM context before replying — knows the stage, the contact, prior touchpoints, and the open pipeline. The first message lands as if a senior BDR already read the deal record, because it did.
Pricing-question handling
Answers from your live pricing sheet — never hallucinates a number. When the question goes off the sheet (custom enterprise, multi-region, bespoke terms), it cleanly escalates to a human AE with the full thread.
Objection handling
Mirrors your sales playbook — competitor mentions, security, integrations, contract length, procurement timelines. Responses match the rebuttals your top reps already use, version-controlled and reviewable.
Meeting booking without a human
Calendar API integration with timezone-aware slot recommendation, attendee sequencing, and AE-rotation logic. The prospect lands on a confirmed Calendly invite — your team only sees the meeting in their diary.
Reasoning trail per interaction
Every reply, decision, and tool call is logged for sales-management visibility — what the agent saw, what it picked, why it picked it, and which model returned the answer. No black-box conversations.
Confidence-thresholded handoff
Cleanly hands the conversation to a human AE when the deal is high-value, the prospect is off-script, or sentiment flags. The AE picks up a warm thread with the agent's notes attached — never a cold start.
Where sales agents land
One engine, every inbound motion.
Same reasoning engine, tuned per channel and motion. Shared playbook, per-channel personalisation, per-deal-stage prompts that match where the prospect actually is in their journey.
B2B SaaS inbound
Free-trial signups, demo requests, and pricing-page enquiries. Agent qualifies in context of trial usage, hands off conversion-ready prospects to an AE with the deal already staged.
Enterprise inbound from forms
Deal-stage routing on website form fills — company size, region, industry, timing. Routes to the right AE pod, books the slot, and updates the CRM in one pass with no manual triage.
Pricing-page inbound
Live answers sourced from your authority pricing sheet, demo-booking on request, and clean escalation when a quote needs scoping. The prospect gets a real answer, not a generic 'reach out for pricing' loop.
Chat widget
Live handoff between agent and human BDR inside the same chat thread. The agent runs the warm intro and qualification; a human steps in for the high-value conversation with full context preloaded.
LinkedIn DM follow-up
Warm intro to inbound LinkedIn connects, qualification through DM, and meeting-booking for the AE. Tone-aware so it reads as LinkedIn-native, not as a templated outbound sequence.
Returning-prospect re-engagement
Cold-lead requalification after silence — refreshes context with recent funding, hiring, or product launches and re-introduces with a reason to talk. Re-warms before a human reaches in.
Model families we deploy
No single model handles every conversation. So we compose.
Conversation reasoning, objection classification, slot optimisation, and handoff confidence each run on their own model — composed into one agent with version control at every step.
Per-deal-stage prompts running on Claude Sonnet/Opus or GPT-5 — picked per use case based on tone, latency, and reasoning depth. Multi-model orchestration with automatic fallback if one provider goes down.
Tags every inbound message with intent and objection class — pricing, security, integration, competitor, timing, authority. Routes the response to the right playbook and escalation rule.
Ranks calendar slots by attendee timezone, deal urgency, AE availability, and historical close-rate by time-of-day. Picks the slot most likely to convert — not just the next free 30 minutes.
Decides per-message whether the agent should reply alone or pass to a human. Trained on your handoff history; the threshold is tunable per deal-size band, persona seniority, and conversation length.
Data sources wired into every conversation
Every system that moves the deal — integrated.
Read deal context, write back updates, log reasoning. Pulled in parallel, normalised into a unified deal record, and audit-logged alongside the playbook version that produced the response.
Explainability, not just outputs
Every reply carries its reasoning. For the AE. For the manager.
Every message, every decision, every tool call is accompanied by the context retrieved, the playbook entry matched, and the model used — surfaced per conversation for sales management, compliance, and tuning.
- Pricing source cited on every quote
- Playbook entry matched per response
- Confidence score on every decision
- Handoff trail attached to the AE pickup
Frameworks we align to
Why Axccelerate for sales agents
Not a chatbot vendor.
A sales-engagement system.
A vendor gives you a bot. Our system gives you context-aware reasoning, pricing-source authority, version-controlled playbooks, and handoff discipline — the infrastructure a real sales org actually runs on.
Pricing
Priced to your channels and your stack — not seat counts.
Sales-agent deployments are custom — we scope against your CRM, channels, playbook, and review cadence before quoting.
Glossary
The vocabulary behind every sales conversation.
A quick reference for the terms that show up in sales-agent conversations — the language your AEs, BDRs, and sales-management team will use during deployment and review.
- ICP
- Ideal Customer Profile
The company profile most likely to convert and stay — usually defined by industry, size, region, tech stack, and use-case fit. Agents score every inbound prospect against your ICP definition before responding.
- BANT
- Budget · Authority · Need · Timing
A long-running qualification framework. The agent surfaces signals on each axis through conversation rather than asking a checklist of questions.
- MQL
- Marketing Qualified Lead
A lead that has shown enough interest signal to be passed to sales — but hasn't been qualified by a human or agent yet. Many inbound leads start here.
- SQL
- Sales Qualified Lead
A lead that has been qualified — by a human or an AI agent — as fit for an AE conversation. The agent's job is moving the right MQLs to SQL without burning AE time on the wrong ones.
- AE
- Account Executive
The closer. The salesperson who runs the demo, handles bespoke pricing, and signs the deal. The agent's goal is to hand the AE a warm, ready conversation — never a cold start.
- BDR
- Business Development Rep
The opener. Traditionally responsible for the first reply and qualification. The agent often replaces the BDR's outbound and inbound qualification work.
- Deal stage
- Pipeline-position label
Where the deal sits — Inbound, Discovery, Qualified, Proposal, Negotiation, Closed-Won/Lost. The agent reads the current stage before replying so the conversation matches where the deal actually is.
- Intent signal
- Behavioural readiness indicator
Any data point that suggests the prospect is ready to buy — pricing-page visits, demo-page clicks, security doc downloads. Intent signals lift agent confidence and trigger faster handoff.
- Warm handoff
- Context-rich AE pickup
When the agent passes a live conversation to a human AE with full context — chat history, deal record, reasoning notes, recommended next step — already in their inbox.
- Reasoning trail
- Per-interaction audit log
The full record of what the agent saw, what it considered, what it picked, and why. Available per conversation for sales management, compliance, and tuning loops.
- Confidence threshold
- Solo-vs-handoff decision boundary
The score above which the agent replies alone, and below which it escalates. Tunable per deal-size band, persona seniority, and message length.
- Calendar API
- Programmatic booking interface
The integration with Google Calendar, Microsoft 365, Calendly, or Chili Piper that lets the agent read availability and write meeting invites without a human in the loop.
- Sales playbook
- Codified rebuttals + responses
Your top reps' best answers to common objections — pricing, security, competitor, timing — captured, version-controlled, and used as the agent's response source.
- Objection class
- Tagged rebuttal category
The high-level type of pushback the prospect is raising — pricing, security, integration, timing, authority, competitor. Classification routes the agent to the right rebuttal in the playbook.
Your inbound, picked up — every time.
30-minute scoping with a senior engineer and a sales-ops specialist. You'll leave with a channel map, playbook plan, and realistic timeline — not a sales pitch.