E-commerce · Customer Acquisition

Acquisition, measured to LTV. Not last click.

Full-funnel paid and organic acquisition across Meta, Google, TikTok, Snap, Pinterest, and LINE — with LTV-based bidding, MMM, incrementality testing, and a creative-test engine wired to your first-party data.

acquisition-console · blendedLIVE
CHANNEL-MIX · Q2
Channel-mix rebalance
SG · MY · TH blended · Q2 plan
MONTHLY SPEND
SGD 820K / month
MODEL TRAIL
mmm.rebalance v2.1 · 90-day window
LIVE METRICS
Meta
TikTok
Pinterest
Google
LTV payback
EVALUATING…
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What we build

Every layer of acquisition — built as one system.

Channels aren't bought in isolation. Planning, bidding, creative, measurement, and first-party data move together — because that's how the underlying system actually learns.

Multi-channel paid-media operations

Meta, Google, TikTok, Snap, Pinterest, and LINE — planned, bought, and measured together. One acquisition motion, not six disconnected ad accounts fighting over last-click.

LTV-based bidding + lookalike modelling

Bids, value-based audiences, and lookalikes seeded from predicted LTV — not just first-order revenue. iOS / Android / cohort-weighted so the platforms learn what actually compounds.

Attribution across paid, organic, marketplace

Platform reports reconciled against MMM, incrementality lifts, and post-purchase surveys. One blended ROAS your CFO trusts — with clear credit to organic and marketplace.

Creative-test infrastructure

Library-driven testing with a managed cadence, winner promotion, and fatigue alerts. Winning variants compound — losers retire before they bleed reach.

First-party data activation

CAPI, Enhanced Conversions, server-side tagging, and MMM-ready event streams wired through Segment or mParticle — match rates monitored, PII redacted before the hop.

Retargeting, suppression, influencer, affiliate

Behavioural retargeting with suppression of recent purchasers, influencer + affiliate orchestration, and organic SEO / content pipelines feeding the same funnel view.

Who this is for

Built for brands where the second order matters.

Same stack, tuned per motion — the playbooks below share the LTV forecaster, MMM, and creative infrastructure. Only the bid logic, creative cadence, and measurement priors change per brand type. We start with the acquisition motion that unlocks the rest.

01

Premium DTC brands

Mid-to-high-scale ecommerce (USD 5M+ revenue / year) running own-brand stores — unified acquisition motion across paid, organic, and marketplace, measured to blended LTV.

02

Multi-market rollouts

Brands expanding from home market into neighbouring regions — one acquisition stack, per-market creative, per-market bid logic, per-market consent and tracking posture.

03

App-first ecommerce

Hybrid web + app storefronts — AppsFlyer / Adjust SDK data feeding MMM alongside web events. Blended install-to-repeat-purchase economics instead of siloed app metrics.

04

Lifecycle-led brands

Retention-heavy brands where the first order is a loss-leader. LTV-based bidding actively defended for the second purchase, not just optimised for the first conversion.

05

Marketplace + own-brand hybrids

Shopify / Lazada / Shopee / TikTok Shop / Amazon merchants — marketplace halo credited properly, own-brand cannibalisation modelled, budget allocated on true incrementality.

06

Creator-led launches

Influencer + affiliate programmes run as a measured channel, not a black box — creator briefs, UTM discipline, coupon tracking, and contribution reconciled to MMM.

A walk-through

From first-party signal to blended ROAS — in five clear steps.

Follow Aurora Goods Co., a premium DTC home + lifestyle brand expanding from Singapore into TH / ID / VN, through the five steps of an LTV-driven acquisition system.

CLIENT · AURORA GOODS CO.
Aurora Goods Co. Pte Ltd· premium DTC home+lifestyle · SG → MY / TH / ID / VN · USD 18M / yr
STEP 01 · 05
STEP 01 · MODEL
Forecasting lifetime value
Projecting 90/180/365-day cohort LTV from first-party purchase history — the foundation every bidding, creative, and channel decision downstream will use.
COHORT LTV PROJECTION
First-order cohort · USD per customer
90d
180d
365d
365D LTV
$102 USD
LTV / CAC
3.4×
PAYBACK
4.8 mo
GROSS MARGIN
58%

Model families we deploy

No single model runs the whole acquisition motion. So we ensemble.

LTV forecasting, mix optimisation, fatigue detection, and audience modelling each answer a different question — blended together they replace gut-feel planning with a system that actually compounds.

GRADIENT-BOOSTED ENSEMBLE
LTV Forecaster

Projects 90/180/365-day cohort LTV from first-order signals — product, channel, region, margin, creative. The anchor for every bid, bid cap, and budget-allocation decision downstream.

MMM · BAYESIAN HIERARCHICAL
Channel-Mix Optimiser

Marketing mix model with saturation curves, adstock, and regional priors — reconciles platform-reported conversions with incrementality reads and organic baselines.

TIME-SERIES + EMBEDDINGS
Creative-Fatigue Classifier

Detects CTR / CPA decay on winning creatives before platform reports catch it — triggers variant-queue activation and budget tapering on fatigued assets.

VALUE-BASED SEEDS
Lookalike-Audience Scorer

Value-weighted lookalike seeds built from high-LTV customers, not high-order-count. Reduces the iOS-era audience noise and keeps the platforms optimising for profit.

Data sources wired into every decision

Every signal that moves the budget — integrated.

First-party events, CRM signal, ad-platform spend, server-side conversions, competitive intelligence, and a structured creative library — normalised into one schema, versioned with the models that consume them.

Source
What it unlocks
Providers
First-party events
Schema-enforced event streams from site, app, and backend. Server-side first so platforms, analytics, and MMM all receive the same data — clean, deduped, and PII-redacted before the hop.
SegmentRudderstackmParticleGTM Server
CRM + LTV signals
Order history, cohort LTV, refund signal, and lifecycle stage — piped into the LTV forecaster and back to ad platforms as value-based audiences, with suppression of recent purchasers.
KlaviyoBrazeIterableShopify / BigCommerceSalesforce CC
Ad platform spend + structure
Full campaign / ad-set / ad / placement hierarchy with spend, impressions, clicks, and platform-reported conversions — normalised into one schema for MMM and cross-platform reporting.
Meta AdsGoogle AdsTikTok AdsSnap AdsPinterest AdsLINE Ads
Server-side conversion API
Authoritative conversion signal from server — match-rate monitored, deduped against browser pixels, consent-flagged per jurisdiction. Fixes iOS ATT signal loss cleanly.
Meta CAPIGoogle Enhanced ConversionsTikTok Events APISnap CAPIPinterest Conv API
Competitor-spend intelligence
Estimated share-of-voice, creative intelligence, and category-level spend benchmarks — calibrates channel-mix decisions against the real competitive landscape, not internal data alone.
PathmaticsSensor TowerSimilarWebMeta Ad Library
Creative performance library
Every creative tagged by format, hook, product, offer, and talent — so fatigue reads, winner identification, and next-brief recommendations work off structured data, not gut feel.
Motion / AtriaNorthbeam creativesTriple Whale creativesRockerbox creativesIn-house tagging

Explainability, not just predictions

One blended ROAS. With the receipts to back it up.

Platform reports, MMM contributions, incrementality lifts, and post-purchase survey signal reconciled into one view — with channel-level credit you can defend to the board, the auditor, and the head of every paid-media team.

  • MMM contribution + incrementality lift per channel
  • Platform-report reconciliation and CAPI match rate
  • Creative-level fatigue curves with winner promotion log
  • LTV / CAC and payback tracked per cohort and campaign
WEEKLY READOUT · WK-17
acquisition.blended v3.1
Blended ROAS2.74× · +0.38×
LTV / CAC (90d)3.4× · above target
Payback period4.8 months
MMM top contrib.Meta 38% · TikTok 24%
Incrementality (last)Meta +16.4% · TikTok +21.8%
CAPI match rate92% · healthy
Methodology versionmmm-priors-2026-04

Governance & accountability

Acquisition growth — without the reputational tail risk.

Privacy, consent, ad-claim accuracy, and methodology discipline are the foundation of an acquisition stack that keeps working through every platform change and regulatory update.

Every point below ships with the system. Not a post-launch clean-up.

Consent-based tracking per jurisdiction

Jurisdiction-aware consent enforcement before any tag fires — GDPR, PDPA (SG/MY), PIPL, CCPA all covered. Server-side routing respects the signal; no dark patterns, no silent opt-ins.

iOS ATT signal handling

ATT prompt hygiene, SKAdNetwork 4 mapping, and conversion-value schema reviewed per app release. Consent state flows cleanly into CAPI payloads and audience eligibility.

PII redaction before CAPI

Hashing, field-level redaction, and drop-lists applied in the server layer. Only the minimum required matchable fields leave your estate, in the format each platform actually ingests.

MMM methodology version control

Every MMM run is versioned — priors, saturation curves, holdout windows, data cuts. Before a run changes the budget call, the methodology diff is reviewable and auditable.

Incrementality-test ethics

Holdout-group design reviewed for ethical impact — no suppression of safety-critical comms, clear opt-out paths for first-party sends, consent captured where the jurisdiction requires it.

Creative-claim accuracy

Before a creative goes live: claims fact-checked, price / discount accuracy confirmed, disclaimers in place per market — so the funnel doesn't buy reach on a claim you can't defend.

FRAMEWORKS WE ALIGN TO
Privacy, consent, and tracking posture reviewed per market.
GDPRPDPA SGPDPA MYPIPLCCPAiOS ATTIAB TCF 2.2ISO 27001

Why Axccelerate for acquisition

Not a media buyer.
A growth system.

A pure media buyer optimises the click. Our stack models the customer, tests incrementally, runs MMM, and reconciles every channel to LTV — the infrastructure a real growth brand actually needs.

Feature
Axccelerate
Media-buy agency
In-house
LTV-based bidding (not last-click ROAS only)
Varies
Varies
MMM + incrementality (not just platform reports)
Varies
Multi-channel planning in one motion
Varies
Creative-test infrastructure + fatigue detection
Varies
First-party CAPI / Enhanced Conversions end-to-end
Varies
Varies
Lookalike modelling seeded from predicted LTV
Varies
Influencer + affiliate measured as a real channel
Varies
Organic SEO + content pipelines inside the same funnel
Varies
Consent + iOS ATT posture reviewed per market
Varies
Varies
One blended ROAS the CFO actually trusts

Pricing

Priced to the motion, not the impression.

Acquisition engagements are custom — we scope against your category, markets, and platform stack before quoting.

Launch
Enquirefor pricing
Single-channel pilot

A focused pilot on your most material channel — full-funnel instrumentation, LTV-based bidding, and a creative-test cadence. Proof of model before scaling.

1 paid channel (Meta / Google / TikTok)
CAPI / Enhanced Conversions
Creative-test cadence + library
Monthly MMM read (directional)
Weekly blended reporting
Enquire for pricing
Most popular
Scale
Enquirefor pricing
Multi-channel portfolio

4-6 channels planned and bought together. Full MMM cadence, lookalike modelling on LTV seeds, influencer + affiliate orchestration, and a unified creative library across channels.

Up to 6 paid channels
LTV-based bidding + value audiences
Quarterly MMM + monthly updates
Influencer + affiliate programme
Organic SEO / content integration
Enquire for pricing
Fleet
Enquirefor pricing
Enterprise with MMM + incrementality

Enterprise deployment with a dedicated growth-engineering pod, continuous incrementality testing, in-house-quality MMM, and per-market consent / tracking posture.

Unlimited channels + markets
Continuous incrementality programme
In-house-grade MMM with priors
Dedicated growth-engineering pod
Per-market consent + iOS ATT review
Talk to us

FAQ

Common questions.

Don't see your question here?

Ask us directly

Glossary

The vocabulary behind every acquisition decision.

A quick reference for the acronyms that show up in growth reviews — the terms your CFO, performance team, and measurement stack will all use.

LTV
Lifetime value

Total gross or contribution profit a customer generates across their relationship with the brand — usually horizoned at 90, 180, or 365 days for acquisition decisions.

CAC
Customer acquisition cost

Fully-loaded cost of acquiring a new customer across paid, organic, and partnership spend. Meaningful only when compared against LTV over a defined horizon.

LTV / CAC
Ratio of LTV to CAC

Headline acquisition health metric. Healthy brands target 3× or better at a 12-month horizon; below 2× usually means you're spending to grow unprofitably.

MMM
Marketing mix model

Statistical model estimating each channel's contribution to sales using aggregate spend, impressions, and external variables — survives cookie loss and iOS ATT disruption.

CAPI
Conversions API

Server-to-server conversion endpoint (Meta / TikTok / Snap / Pinterest equivalents) that restores signal lost to browser privacy defaults and ad blockers.

Enhanced Conversions
Google's server-side signal

Google Ads' equivalent of CAPI — hashed first-party identifiers sent server-side to improve match rates and attribution accuracy under cookie-loss conditions.

Lookalike
Lookalike audience

Platform-built audience modelled on a seed list. Value-based lookalikes (seeded from high-LTV customers) consistently outperform volume-based seeds for acquisition.

Server-side tracking
Server-to-server event delivery

Events fire from your server — not the browser — to ad platforms and analytics. Resilient to adblockers, iOS ATT, and broken pixels; authoritative source of truth.

iOS ATT
App Tracking Transparency

Apple's opt-in prompt introduced in iOS 14.5. Materially disrupts deterministic attribution on iOS; MMM, CAPI, and value-based bidding are the workarounds.

Cohort analysis
Grouping by first-order period

Slicing customers by the week or month of first order so you can measure how their behaviour compounds (or decays) over time — the basis for LTV forecasting.

Incrementality
True causal lift

The portion of conversions that would NOT have happened without the spend. Measured via holdouts and geo-splits — separates correlation from real media impact.

Holdout group
Exposure-suppressed control

A group deliberately withheld from ad exposure so lift can be measured against a genuine counterfactual. The cleanest — though not only — way to prove incrementality.

Payback period
Months to recover CAC

How long it takes the average customer's contribution profit to pay back their CAC. 6 months or less is typically the threshold for healthy reinvestment velocity.

Blended ROAS
Spend-weighted return across channels

Total revenue divided by total paid-media spend — reconciles platform-reported ROAS with organic / direct / marketplace halo. The ROAS your CFO actually wants.

LTV-driven · MMM-proven

Your acquisition system, engineered.

30-minute scoping with a senior growth engineer. You'll leave with a channel plan, measurement sketch, and a realistic first-90-days timeline — not a media-buy pitch.